Product operations

Product operationsProduct operations: three pillars between product decisions and the operating foundationProduct managers and product leaders decideStrategy · prioritization · roadmap · launch · pricing · sunsetBusiness anddata insightsOne metric glossarySelf-serve dashboardsRevenue, margin,retentionAI eval and cost reportsCustomer andmarket insightsOne feedback repositoryResearch panel and opsWin-loss and field signalsCompetitive changesProcess andgovernanceCadence and planningcalendarDecision-rights registerTemplates as harness skillsPM onboardingOperating cadence: weekly · monthly · quarterly · annualTool stack and AI harness: systems of record, connectors, skills

The three pillars of product operations, after Perri and Tilles, sit between the decisions product people make and the foundation that keeps them supplied. Product ops owns the pillars and the foundation. It does not own the top row.