<!-- Platform governance policy · from Chapter 14 of The Product 360 Handbook -->

# Platform governance policy · [Platform] · v[n] · Effective [Date]

**Policy owner:** [Name]   **Approved by:** [product, security, legal]   **Next review:** [Date]

## Purpose and principles
[Two or three sentences: what the platform is for, and the balance it strikes between users' safety and builders' opportunity.]

## Scope
Who this applies to: [connector authors, agent builders, marketplace sellers, resellers].

## 1. Safety and security
- Least-privilege access: [scopes allowed by default; scopes needing review]
- Actions on customer systems: [which require human approval; which may run autonomously and under what customer allowlist]
- Audit logging: [what must be logged and retained]
- Data handling: [residency, retention, training use]
- Responsibility for third-party code and models inside a submission:

## 2. Performance and quality
- Certification criteria: [functional tests, accuracy thresholds, uptime]
- Quality filters: [how listings are ranked and matched]
- What happens when a submission stops working:

## 3. Business terms
- Fees and revenue share:
- Pricing and billing rules (including metering for usage-based pricing):
- Rules on steering customers off the platform:

## 4. Design and experience
- Required disclosures to users (what the integration does, what it can access):
- Branding rules:

## 5. Legal and compliance
- Regulatory obligations passed to participants (for AI features, see Chapter 33):
- Contract terms and liability:

## Review process
| Stage | Who reviews | Target time |
|---|---|---|
| Submission | | |
| Security review | | |
| Certification | | |

## Enforcement ladder
| Level | Trigger | Action | Notice given |
|---|---|---|---|
| 1. Warning | | | |
| 2. Suspension | | | |
| 3. Delisting | | | |
| 4. Removal from program | | | |

## Appeals
How a participant appeals, who decides and how fast.

## Changes to this policy
Minimum notice before a change takes effect: [period]. Where changes are announced: [channel]. Change log below.

| Version | Date | Change | Reason |
|---|---|---|---|
| | | | |