<!-- Price change impact plan · from Chapter 15 of The Product 360 Handbook -->

# Price change impact plan · [Change] · [Date]

**Owner:** [PM]   **Analyst or harness owner:** [Name]   **Finance partner:** [Name]

## Hypothesis
We expect [change] to move [metric] by [amount] in [segment] within [time], because [reason].

## Break-even
- Contribution margin today: [%]
- For a cut: volume increase needed = cut ÷ (margin − cut) = [%]
- For a rise: volume loss we can absorb = rise ÷ (margin + rise) = [%]
- Is that volume change plausible? Evidence:

## Scope and rollout
New logos / renewals / expansions. Segments, regions and channels. Phased rollout or holdout: [design, and why it's fair and legal].

## Baseline
Period: [dates]. Known seasonality and quarter-end effects:

## Indicators
| Type | Metric | Baseline | Expected | Guardrail |
|---|---|---|---|---|
| Leading | Quote-to-close conversion | | | |
| Leading | Win rate | | | |
| Leading | Discount depth | | | |
| Leading | Sales cycle length | | | |
| Leading | Deals lost on price (share) | | | |
| Leading | Bill-shock tickets or disputes | | | |
| Lagging | ARR and gross margin | | | |
| Lagging | Net and gross revenue retention | | | |
| Lagging | Downgrades and churn reasons | | | |

## Confounders to check
[New competitor, sales compensation change, product release, large deals, macro events]

## Existing customers
Grandfathering rule: [ ]. Notice period: [ ]. Price protection: [ ]. Accounts needing a personal conversation: [list].

## Kill or revise criteria
We revise if [condition]. We roll back if [condition]. Decided by [name].

## Reviews
30 days: [date]. 90 days: [date]. 180 days: [date].
