# Early access program plan · [Feature] · [Date] **Owner:** [PM] **Stage:** Design partners (private preview) / Early access (preview) **Runs:** [start] to [end] ## What we need to learn 1. [Learning goal, written as a question with a measurable answer] 2. 3. ## Who gets in - Number of accounts: [n] (no more than we can talk to every two weeks) - Entry criteria: [fit, environment, willingness to give feedback, named contact] - Who opts in: [customer admin role]. What the admin controls: [features, agents, actions, users] - Exclusions: [regions, regulated segments, platforms not yet supported] ## Terms (confirmed by legal) - Production use: [allowed / not allowed / allowed with conditions] - SLA and support: [ ] - Confidentiality: [ ] - Data handling, including any AI monitoring or retention: [ ] - Price during the program and at graduation: [ ] - What happens to the customer's work and configuration at the next stage: [ ] ## Cadence Feedback sessions: [every two weeks]. Usage review: [weekly]. Program channel: [ ]. ## Exit criteria to the next stage | Criterion | Threshold | Current | Met? | |---|---|---|---| | | | | | ## Graduation communication What each account is told, by whom and when, at graduation or at the end of the program: [ ].