<!-- Context pack for a product · from Chapter 32 of The Product 360 Handbook -->

# Context pack · [Product] · [Date]

**Owner:** [PM]   **Review:** monthly   **Location:** [shared project in approved harness]

## Part 1: Always-loaded brief (one to two pages)

**One-liner:** [What the product does, for whom, and why it wins]

**Customers and personas**
| Persona | Role in the deal | Job story (short) | Main anxiety |
|---|---|---|---|
| | | | |

**Metrics** (every value dated)
| Metric | Definition | Current value | As of | Source |
|---|---|---|---|---|
| North Star | | | | |
| Input metric | | | | |

**Strategy:** pillars [1 to 3] · non-goals [what we will not do]
**This quarter's outcomes:** [1 to 3, with targets]
**Pricing and packaging:** [one paragraph]
**Competitive frame:** [main alternatives, including do nothing]
**Decision rights:** [who decides what]
**Glossary:** [terms the model must use exactly]
**House style:** [tone, format rules, banned words, how we write numbers]
**Standing instructions:** cite sources for every number and quote; say "unknown" rather than guess; never invent customer facts; flag anything that contradicts this brief.

## Part 2: Referenced documents (loaded when needed)
| Document | What it's for | Location | Owner | Last updated | Confidentiality |
|---|---|---|---|---|---|
| Full personas | | | | | |
| Opportunity solution tree | | | | | |
| Roadmap | | | | | |
| Metric definitions | | | | | |
| Competitive map | | | | | |
| Decision log | | | | | |
| Recent research summaries | | | | | |
| Open risks | | | | | |

## Rules
- Date every number. Remove or update stale values at the monthly review.
- One owner per section.
- Mark confidentiality per file. Nothing restricted goes in a shared project.
- Test after each change: five questions with known answers.
